Support
CarrierGate support
For account, billing, or carrier-check questions, email support with your company name, email, and any relevant run ID.
Account access
Use support for sign-in, password reset, workspace access, or org membership questions.
Billing
Billing, usage, and named-seat details are available under Account → Plan & usage. Organization owners can manage available plan actions there.
Run records
Include the run ID when asking about a saved carrier check or proof record.
Contact
Email: sales@freightrixengine.com
CarrierGate is decision support. For legal, insurance, or compliance advice, consult your own qualified advisor.