Terms
Terms of Use
CarrierGate provides booking-time carrier decision support and saved proof records for freight teams. By using CarrierGate, you agree to use the service responsibly and to keep final booking decisions under your own operational judgment.
Decision support only
CarrierGate does not approve carriers or guarantee future carrier behavior. Results are point-in-time records based on available source data and the checks performed at the time of use.
Subscription and usage
- Free/PAYG accounts include up to 20 successful unique Gate 1 carrier checks per account per day; same-day repeats do not consume another check.
- CarrierGate Premium is $149/month per organization and includes 1 named user plus 100 Verified Loads per billing period. Unused included Verified Loads expire at period end. Verified Loads 101–600 are metered at $1 each and accumulated on the monthly invoice; additional named users are $29/month each. The standard plan stops new Verified Load creation at 600 in a billing period until reset or additional capacity is arranged. Existing records remain accessible.
- Same-day reruns for the same carrier within the same organization do not count again.
- PASS, WARN, and FAIL are successful checks for usage purposes. UNAVAILABLE does not count.
Cancellation
Owners may schedule cancellation at the end of the current billing period. Paid access remains active until the period end unless the subscription otherwise becomes inactive.
Acceptable use
You may not use CarrierGate to interfere with the service, bypass usage controls, misrepresent results, or access another organization's records without authorization.
Support
For account, billing, or product questions, contact support through the CarrierGate support page.